FAQ

Q: My venue requires liability insurance, do you have it?

A: YES and it’s a very good thing for your vendors to have even if your venue does not explicitly require it.  This is to protect everyone involved in your wedding from unfortunate accidents that can but of course hopefully never happen. We also carry insurance on all of our equipment so we can replace it quickly in the event of loss, damage, or theft (in addition to backup equipment).

Q: I’ve seen some videographers who were “in the way,” where will you be during the wedding?

We are experts at being “invisible.” On the day of the wedding, unless we are helping you in some way to make the day go better (Fixing a stain, carrying something for you, etc) — you won’t really notice us. We communicate and collaborate exceptionally well with photographers to ensure we stay out of their way and our number one goal is to keep YOU at the center of the show. We don’t want to be in your photos or your video anymore than you want us there. You are the star of the day and we’ll make sure it stays that way.

Every venue is a little different and each wedding is different but in any case, our goal is to be invisible.

Q: My church/venue has limitations on videographers, is that a problem?

We are very well prepared for pretty much any limitation or challenge posed by most venues. As long as they allow video at all, we’ll find a way to make it work well.

Q: What equipment do you bring/use?

The very best in the business. However, a great stove will not make you a better cook. In the same way, a great camera doesn’t make a good photographer or videographer. It does make a difference and it certainly makes our job easier or allows us to achieve certain effects, but at the end of the day it’s about the artist not the tool.

We believe in on-going training, improvement, and using the absolute best tools available.

We do not cut any corners and go to great lengths to protect you and your investment. As a fun basis of comparison, it would cost you about the same or more to rent only our equipment from a rental house than it does for us, the equipment, and all of the editing.

Q: How about back up plans?

We take your memories very seriously and we take a number of steps to ensure they’re protected.

For starters, all of our equipment is insured against loss/damage/theft/etc. We also own backup equipment for last minute issues, and are recognized professionals with various equipment manufacturers meaning we can have our gear replaced with loaner equipment and repaired very quickly if the need comes up.

In addition, all footage is backed up both on-site and off-site. We strongly believe in redundant backups. We keep final films and edits backed up on-site and off-site, forever. We also maintain all “raw” materials for at least year after the event.

Also, we have backup plans in place in case one of us cannot be at the wedding due to severe, severe illness or some other unforeseen circumstances.

Q: What forms of payment do you accept + pricing?

We accept payment through any major credit card, cash, and certified checks. We will accept a personal check for deposits but not for final payments.

Our wedding film investments generally begin at $3,450 for typical weddings. We are not the cheapest around, but if you’re looking for peace of mind on your day that your wedding will be covered professionally, then you’re in the right place.

For inflexible budgets under $3,450, ask us about Simpl Studios packages.

We welcome events of all cultures, religions and types (same sex weddings included). We love being a part of unique weddings and events with great couples of all backgrounds.

Q: I love your work! How do I book you for my date?

To book your wedding date Ashley and I require both a signed contract and a $1000 deposit to reserve the date and take it out of inventory. Dates are not booked until both are received and we do not hold dates without a deposit unless otherwise discussed.

Q: When should I book my date?

The honest answer is as soon as possible. We are typically booking dates a year to 1.5 years in advance. This is especially true for Saturday weddings, and especially during the months of April-October. Additionally, we only accept a limited number of weddings each year and we turn down around a hundred weddings each year.

Q: What is your turn around time?

Turn around time varies on work load but we aim for less than 3-4 months. Film making, especially the editing, is a lengthy and involved process, requiring many hours of reviewing footage and audio, video and color editing. We are typically well ahead of that time frame, but this is what you should expect especially during peak season. Expedited editing is available for a fee.

Q: Can you….

Probably :). Whatever you are wanting to do for your wedding film, we’re willing to talk about it with you and try to make it happen. We offer a variety of customization and enhancements as well. We love doing something a little different so if you can imagine it, we can probably make it happen.

Contact us with what you’re looking for and we’ll see what we can do.